Sample Sales Questions


Questions to Build Rapport

  • How did you get involved in . . . ?
  • What successes have you had? What are you proudest of?
  • What kind of challenges are you facing?
  • What are your top priorities in the coming period?

Information Gathering

  • What led you to decide to look into this?
  • How have you solved the problem in the past? 
  • What are you doing now to address the problem? 
  • What is working well / not so well?
  • What are your expectations/requirements?
  • How do you see this moving forward?
  • What would success look like? 
  • How would your situation look if our product/service were successful?
  • Who are the users/stakeholders and what are their needs/concerns?
  • How do you, or could you measure results? 
  • Who have you worked with in the past? 
  • What did you like/not like about that?

Probing for More Information

  • What do you mean?
  • Can you help me understand better?
  • What are your thoughts?
  • What concerns do you have?
  • What else would you like me to know?

Qualifying

  • What do you see as next steps?
  • What's your timeline or deciding/making a purchase?
  • How many/how much do you think you'll need?
  • When do you need it by? 
  • What budget has been established for this?
  • Who else is involved in the decision?

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